Service BDC Guide (Form# 403)
Product Description
Education is the key to success with any Business Development Initiative. PDS Service BDC Guides contain all of the training material you need to learn to effectively handle service customers.
This workbook contains the following modules:
1) Basic Phone Skills 2) Incoming Service Calls 3) Outbound Calls 4) Special Order Parts Customers 5) Proactive Campaigns 6) CSI Calls
Become a BDC Central Pro member, and receive 30% off of this product! If you are a BDC Central Pro member, please be sure to use your discount code. Orders submitted without a valid code will not be discounted, and no discounts will be given once an order is placed.
Don't know your code? Contact your consultant, or call (877) 452-2753
This workbook contains the following modules:
1) Basic Phone Skills 2) Incoming Service Calls 3) Outbound Calls 4) Special Order Parts Customers 5) Proactive Campaigns 6) CSI Calls
Become a BDC Central Pro member, and receive 30% off of this product! If you are a BDC Central Pro member, please be sure to use your discount code. Orders submitted without a valid code will not be discounted, and no discounts will be given once an order is placed.
Don't know your code? Contact your consultant, or call (877) 452-2753
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